AI to improve healthcare delivery without making humans jobless

October 4, 2020

2 minutes read

AI to improve healthcare delivery without making humans jobless
The Emobot at the French tech start up's booth at CES 2023 in Las Vegas, Nevada. - The Emobot is a device that continuously monitors the emotional state of the elderly to detect depression, anxiety and other mental health concerns using AI (artificial intelligence) to interpret data collected by the Embot’s camera and microphone and provide mental health information about a person to family members or caregivers. (Photo by Robyn BECK / AFP)

The article addresses the shortage of healthcare workers in many countries and explores how artificial intelligence (AI) could help alleviate the burden on overwhelmed health professionals. The World Economic Forum (WEF) suggests that AI has the potential to support healthcare workers by improving the quality, accuracy, and speed of healthcare delivery, rather than replacing human labor. According to a WEF report, AI could be instrumental in addressing the labor deficit, enhancing the work of health professionals, and introducing new healthcare solutions.

However, concerns have been raised regarding AI’s use in healthcare. In a BMJ Global Health journal analysis, doctors warned that AI could lead to negative consequences if not properly regulated, including increased control over people, dehumanization, and rendering human labor obsolete. They recommended a more cautious approach to integrating AI into the health sector.

Despite these warnings, the WEF believes that AI should be deployed now to address the pressing challenges in global health. With healthcare systems facing mounting pressures, closely governed advancements in AI could support a broader transition to intelligent, data-driven healthcare systems. This, in turn, would enhance healthcare outcomes, improve access, and increase efficiency.

An example provided in the report highlights Apollo Hospitals in India, where AI is used to assess patients’ risk of heart disease based on lifestyle factors. The AI tool has proven more accurate and effective than traditional methods.

To enable the widespread adoption of AI in healthcare, the WEF calls for increased public-private partnerships, the creation of data privacy guidelines, and the establishment of AI transparency and accuracy standards. This would help build trust in AI and ensure that its implementation is responsible and beneficial to health systems globally.

Ultimately, the report emphasizes the need for collaboration among stakeholders to ensure that AI can fulfill its potential to transform healthcare and improve health outcomes for all.

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