Telecom subscribers and labor unions in Nigeria have strongly opposed the recent tariff hike implemented by telecom operators, calling for immediate sanctions and a reversal of the increased charges. The Nigeria Labour Congress (NLC) has issued a stern warning, threatening to shut down telecom services by March 1 if the operators fail to revert to the previous tariff structure.
The controversy began after telecom operators, including MTN, increased data and call tariffs, sparking outrage among consumers. Many subscribers have demanded regulatory intervention, arguing that the price hikes were imposed without adequate consultation or justification. Some consumer advocacy groups have called on the Nigerian Communications Commission (NCC) to impose penalties on operators who implemented the tariff adjustments.
NLC President Joe Ajaero condemned the tariff hike, describing it as exploitative and unjustifiable, particularly at a time when Nigerians are facing economic hardships. He stated that the union would take decisive action if the operators do not comply with their demands by the deadline. The labor union is prepared to mobilize nationwide protests and disrupt telecom operations as part of its resistance against the increased charges.
Meanwhile, MTN Nigeria has issued a public apology to its customers following backlash over a reported 200% data price hike. The telecom giant urged subscribers to “forgive and forget,” acknowledging the frustration caused by the sudden increase. However, many customers remain dissatisfied, insisting that the apology is not enough and demanding a full rollback of the new pricing structure.
The NCC, which serves as the regulatory body overseeing the telecom sector, has yet to make a definitive statement regarding the tariff adjustments. However, pressure is mounting for the commission to intervene and enforce consumer protection measures. Some analysts believe that regulatory action could determine whether the tariff increases will be sustained or reversed in the coming weeks.
The ongoing standoff between telecom operators, consumers, and labor unions highlights broader concerns about affordability and transparency in Nigeria’s telecom sector. With the March 1 deadline fast approaching, all eyes are on telecom operators and regulators to see how they respond to mounting public pressure.